Strategic Alliance Consulting Inc. (Strategic ACI) has an immediate opening for a full-time Operations Support Specialist. This position is located in Colorado Springs, CO. Occasional Travel may be required to support customer initiatives.
Monitor, oversee, and verify accuracy of Transmission Plans and satellite line-ups.
Monitor communications status for all task orders
Coordinate anomalies and Electro-magnetic Interference (EMI) reporting, tracking, and resolution and compile a weekly summaries of outages from all sources
Maintain and disseminate global situational awareness for COMSATCOM
Create, submit and update trouble tickets into the DISA Trouble Management System (TMS) for all outages
Identify constraints and tradeoffs needed to make transponder capacity available to support other requirements and to ensure maximum operational support for Warfighter requirements, efficient utilization of leased capacity, and responsiveness.
Assist the Government in processing SATCOM Access Request (SAR) to authorize access to and the use of space and ground terminal resources via the SATCOM Access Authorization (SAA).
Provide recommendations and assist the Government in policy and procedure review, evaluation and development
Prepare white papers, technical reports, briefings, studies, and records of proceedings (i.e., meeting minutes)
Assist in developing and conducting staff training to support contracts implementation
Other duties as assigned.
Bachelor’s degree or equivalent required
Minimum 5 years’ experience in satellite communications. Experience with commercial satellite communications preferred.
Ability to multi-task with a high degree of accuracy and minimal supervision in a fast-paced environment with specific time constraints.
Ability to use individual quantitative analytical capabilities to solve problems and complete analysis.
Proficiency with Microsoft Word, Excel, and Outlook required.
Able to work with and appropriately protect classified and proprietary information.
Strong organization skills
As position requires extensive direct client contact, excellent attention to detail and communication skills are a must.
Candidates must be a U.S. citizen and will be required to obtain and maintain a DoD security clearance.